Today, I want to introduce you to someone who is a key piece of the transformation Blue Cross is undergoing. John Brown is our Chief Human Resources Officer. He is instrumental to achieving our mission – to improve the health and lives of Louisianians. Those aren’t just words that sound good; according to John, achieving that mission requires us to focus on what can we deliver to our employees that will allow them to meet the needs of our customers and the goals we’ve set for our company.
During this series, I’ve told you about some of the remarkable people at Blue Cross. I’ve introduced you to our Chief Medical Officer Dr. Vindell Washington, our Chief Analytics & Data Officer Somesh Nigam, and our Chief Information Officer Sue Kozik. They are doing amazing things for our customers and Louisiana people in general.
But we couldn’t do it without John. Our success depends on having great people working for us who are engaged and excited about the opportunities ahead, whose innovative thinking and ideas are welcome, and who have the tools and support they need to drive our mission and implement our strategy. I’ll let John tell you more about how he sees that success playing out through our employees.