The other day, I was lamenting the fact that I haven’t seen a disinfecting wipe container in any store in a few months. I find them VERY handy nowadays for wiping doorknobs and other frequently touched surfaces or using them at the gas station and grocery store. I was just about out of wipes when I popped open a seldom-used cabinet and found a whole new package — NEVER OPENED.

A couple of years ago, with no idea that we’d be battling COVID-19, I stashed those away. I wasn’t “planning for a rainy day;” it was just luck.

But thanks to the talented team of data scientists we have here at Blue Cross, luck isn’t our only method of being prepared and ready to respond to COVID-19. Read more

Sometimes, dealing with a big bureaucracy with a ton of rules can be really, really frustrating. Dealing with lots of rules and regulations often makes folks want to tear their hair out. Life can be pretty complex on its own, without tons of rules to follow.

Every now and then, though, having a bunch of rules and regulations is a good thing. Like the many different ways you can trigger a Special Enrollment Period on healthcare.gov. Many of these also work for seniors who are Medicare eligible. We’ll talk about each of those and their options for healthcare coverage. Read more

Welcome to our first podcast in the age of COVID-19. In this podcast, Mike and his producer, Lindsey, talk about what has changed at Blue Cross (about 90% of our employees are working from home), along with how we’ve adjusted programs and services for our members. And, he talks about what hasn’t changed — our commitment to continue serving our customers.

Mike explains why it’s vital to continue seeking treatment for regular health concerns. Emergencies like heart attacks and appendicitis don’t stop in the face of a public health crisis, but more Americans are delaying care for them, at a great risk. Mike discusses how telehealth can help you figure out if and when you need to head to the hospital. Read more

As healthcare economist for Blue Cross and Blue Shield of Louisiana, I figure my job looks pretty mundane to most people. Above all things, my job is studying, understanding, reporting and predicting, in that order.

I spend the vast majority of my time reading. Over the past 15 years, I’ve cultivated sources via journals, email blasts, Twitter, LinkedIn and blogs that help me keep track of trends in healthcare and our economy, both here in Louisiana and nationally, if I think it has ramifications for our state.

The real key to my process is to quickly identify things that could affect all of us, and our healthcare in Louisiana. Read more

It’s hard to imagine a bigger financial disruption for our state’s businesses than we are seeing right now. Between federal and state orders to stay at home because of the COVID-19 health threat and a global glut of oil happening at the same time demand is dropping, leading to VERY low oil prices, nearly every sector of Louisiana’s economy is being beaten up pretty badly.

As a business owner, especially if you have a small business (which the federal Small Business Administration defines as a business with fewer than 500 employees), what can you possibly do to take care of your employees and keep your enterprise ongoing?
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As the COVID-19 outbreak and our responses continue to evolve, it is very important to us at Blue Cross that you know the resources we have available to help you make it through this crisis.

We are continuously updating our COVID-19 webpage, and posting important information on additions or changes to Blue Cross services, programs or benefits to help our members during this crisis. We also include links to the agencies in charge, like the U.S. Centers for Disease Control & Prevention (CDC) and Louisiana Department of Health.  Please check www.bcbsla.com/covid19 out often to see the newest news from us.
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