Welcome to our first podcast in the age of COVID-19. In this podcast, Mike and his producer, Lindsey, talk about what has changed at Blue Cross (about 90% of our employees are working from home), along with how we’ve adjusted programs and services for our members. And, he talks about what hasn’t changed — our commitment to continue serving our customers.
Mike explains why it’s vital to continue seeking treatment for regular health concerns. Emergencies like heart attacks and appendicitis don’t stop in the face of a public health crisis, but more Americans are delaying care for them, at a great risk. Mike discusses how telehealth can help you figure out if and when you need to head to the hospital. Read more